2 months ago
Birmingham
Apprenticeship

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A new and exciting opportunity has arisen for an apprentice to become part of the NCF team. Based in Birmingham, the chosen apprentice will provide excellent customer service as well as striving to ensure the business is performing to its full potential.

A new and exciting opportunity has arisen for an apprentice to become part of the NCF team. Based in Birmingham, the chosen apprentice will provide excellent customer service as well as striving to ensure the business is performing to its full potential. The successful candidate will acquire skills to set them up for a career within the Customer Service industry, giving them an opportunity to impress future employers.

Duties will include:

  • Answering incoming telephone calls
  • Dealing with queries form customers by email and telephone
  • Updating customers details on our in-house computer system
  • Booking deliveries our for customers
  • Writing letter correspondence to customers
  • Scanning and filing of documents
  • General admin duties

Working week

Monday to Friday 8am till 5pm (with 1 hour lunch)

Total hours per week: 40.00

Weekly wage

£166.00

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